Communications
for Change Justice Nonprofits Therapists Change Good Equity Impact Change

Hi! I’m Shannon. I help nonprofits and mental health providers share their stories with the world. 

What I Do
Get in Touch
Shannon Houston, communications consultant for nonprofits and mental health providers, is standing in front of green bushes and trees, arms crossed and smiling. She is a white woman in her 30s. She is wearing a navy blue blazer over a striped shirt.

With nearly 20 years of experience in nonprofit communications and an educational background in writing and social work, I have the skill, subject matter knowledge, and passion to help nonprofits and mental health providers alike share their stories, reach more clients, raise more money, and change the world. 

My mission is to help you achieve yours – through better communications.

Learn More About Me

What I Do

Email Marketing

I can help you keep in touch with donors, advocates, volunteers, and clients and inspire giving, advocacy, and loyalty.

Writing & Storytelling

Client stories, blog posts, annual reports, website content, newsletters... I understand how to tell powerful stories that illustrate your impact and inspire action while respecting the people and communities you work with.

Web Design & Maintenance

I'll keep your website fresh by updating content regularly, fixing broken links, and removing outdated info. Still rockin' a site from 2015? Let's build a new one!

Social Media

Randomly posting on social media when you can? Need an actual strategy that will help you reach your goals? Trying to decide if you should launch that new platform? I can help.

Media Relations

I will identify reporters who are interested in your work, draft targeted pitches and press releases, and get your story told to the public.

Strategy & Planning

I can review your current communications efforts and help you build a realistic, strategic communications plan.

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My work

Nonprofit Social Media Strategy
Website, Copywriting, Logo & Tech Consulting for Therapist
E-Newsletter for CT Fair Housing Center
Website + digital marketing support for therapist
View Full portfolio

About Me

Shannon Houston, communications consultant for nonprofits and mental health providers, sits working at her computer in front of a window. The monitor has many sticky notes on it!

I've been in your shoes.

Spent hours trying to fix the formatting of a website or e-newsletter, banging my head against the desk.

Struggled to keep up with social media without any time to develop a real strategy or post consistently.

Sent out a press release to a giant list of reporters and crossed my fingers that someone would bite.

And even after I learned how to do all those things… there just wasn’t enough time to get it all done.

I get it. I've been there.
And now I'm here to help you!

My Story

Testimonials

"I couldn't be happier with the website, branding, and back-end tech work Shannon did for my private practice. She listened to my goals, ideas, and voice, and wrote copy that captured it all perfectly. Throughout the process, she kept in touch regularly and met every deadline. I get so many compliments on my website, and new patients are finding me online."
Debra Wolkenfeld, PhDClinical Psychologist, DW Behavioral Health,
Guilford, CT
Photo of Debra Wolkenfeld, client of Shannon quoted below.
"Shannon has the unique skill set of being detail oriented, thinking strategically and capable of communicating with broad audiences. Her empathy and understanding for complex social issues makes her a perfect fit for a wide range of consulting opportunities."
Ellen CarterFormer Supervisor / Program Director, CAHS
Ellen Carter, whose testimonial is quoted below.
"Shannon was a tremendous asset to the Center and a pleasure to work with. Her writing skills helped ensure our press releases, grant applications, and reports were error-free and understandable to a wide audience. She also helped our staff appreciate how a media presence contributes to achieving our mission."
Erin KempleFmr. Executive Director, CT Fair Housing Center
CT Fair Housing Center Logo
"We’ve contracted with Shannon for the last few years and been completely satisfied. She has managed a complicated process for the Fair Housing Association of CT’s annual conferences, from maintaining contact and membership lists to doing email blasts, assisting us with registration matters, and general website development. We are very happy with our collaboration with Shannon."
Margaret SuibChair, Fair Housing Association of Connecticut
Fair Housing Association of CT Logo